Questions?

We understand there’s a lot to know about online security and your website. Below is a list of some of our most frequently asked questions. If you can’t find the answer to your question below, feel free to send us an email.

How many websites are included in each package?

Our monthly package only applies to one website domain. You’re welcome to sign up for additional packages if you have multiple websites.

Can I start by signing up for just one month?

Yes! Our package is offered on a monthly basis so you can pay for as many months as you’d like and end your plan at any time.

Can I request extra help on my site?

Of course. We will evaluate your needs and offer you a custom quote depending on the size and complexity of the project.

How quick is turnaround time after I purchase my monthly plan?

We work normal business hours Monday-Friday. If it falls within that period, we aim to begin within 6-8 hours. If you have an urgent request, please reach out to support@rocketupdates.com and we’ll try to accommodate your needs as soon as we can!

How will I receive my monthly reports?

At the end of the month, we will email you any of the reports included within your monthly plan.

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